Terms of Service

Please read these terms carefully before using our platform.

1. Acceptance of Terms

By accessing and using Jinza's platform, you accept and agree to be bound by the terms and provision of this agreement.

2. Use License

Permission is granted to temporarily access the materials (information or software) on Jinza's platform for personal, non-commercial transitory viewing only.

3. Disclaimer

The materials on Jinza's platform are provided on an 'as is' basis. Jinza makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall Jinza or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Jinza's platform.

5. Accuracy of Materials

The materials appearing on Jinza's platform could include technical, typographical, or photographic errors. Jinza does not warrant that any of the materials on its platform are accurate, complete, or current.

6. Links

Jinza has not reviewed all of the sites linked to its platform and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Jinza of the site.

7. Modifications

Jinza may revise these terms of service for its platform at any time without notice. By using this platform you are agreeing to be bound by the then current version of these terms of service.

8. Contact Information

If you have any questions about these Terms, please contact us through our official channels.

9. 환불 및 교환 정책 / Refund and Exchange Policy

유형재화 (화장품) / Tangible Products (Cosmetics)

교환 및 반품 안내 / Exchange and Return Information

신청 방법
Application		상품 수령일로부터 7일 이내 마이페이지 및 고객센터 Q&A게시판 접수
Within 7 days from receipt via My Page or Customer Service Q&A Board
배송 비용
Shipping Cost		단순 변심은 왕복 택배비 6,000원
Round-trip delivery fee of 6,000 KRW for change of mind
반품 주소
Return Address		대구광역시 남구 대명동 힐스테이트대명센트럴오피스텔 201동 3004호
Hillstate Daemyeong Central Officetel, Building 201, Unit 3004, Daemyeong-dong, Nam-gu, Daegu

유의 사항 / Important Notes

  • 단순 변심: 수령일로부터 7일 이내 교환·반품 가능 (교환/반품비 고객 부담)
    Change of mind: Exchange/return within 7 days (shipping borne by customer)
  • 상품 하자/오배송: 수령일로부터 7일 이내 교환·반품 가능 (교환/반품비 무료)
    Defects/wrong delivery: Exchange/return within 7 days (free shipping)
  • 개봉/사용된 제품, 고객 부주의로 인한 손상은 교환/반품 불가
    Opened/used products or customer-caused damage cannot be exchanged/returned

무형재화 (예약 서비스, 통역, 상담, 원데이 클래스)
Intangible Services (Reservations, Interpretation, Consultation, One-Day Classes)

환불 기준 / Refund Criteria

서비스 예약일 7일 전
7+ days before service		전액 환불 (100%)
Full refund
서비스 예약일 3~6일 전
3-6 days before		70% 환불
70% refund
서비스 예약일 1~2일 전
1-2 days before		50% 환불
50% refund
서비스 당일 또는 이용 후
Day of service or after		환불 불가
No refund

서비스 제공 기간 / Service Provision Period

  • 병원/뷰티 살롱 예약: 최대 6개월 이내
    Hospital/Beauty Salon: Up to 6 months
  • 통역/상담 서비스: 1회당 최대 3시간
    Interpretation/Consultation: Up to 3 hours per session
  • 원데이 클래스: 최대 3개월 이내
    One-Day Classes: Within 3 months

유의 사항 / Important Notes

  • 미제공 서비스: 전액 환불 가능
    Unprovided services: Full refund available
  • 부분 이용: 미사용 부분 일할 계산 환불
    Partial use: Pro-rated refund for unused portion
  • 판매자 귀책 취소: 전액 환불
    Seller-caused cancellation: Full refund
  • 불가항력 사유 (천재지변, 감염병 등): 협의 후 환불 가능
    Force majeure (natural disasters, epidemics, etc.): Refund after consultation

워크샵 정책
Workshop Policy

워크샵 환불 기준 / Workshop Refund Criteria

워크샵 5일 전
5+ days before workshop		전액 환불 (100%)
Full refund
워크샵 5일 미만
Less than 5 days before		환불 불가
No refund

워크샵 참가 조건 / Workshop Participation Terms

  • 예약 확정: 결제 완료 시 예약이 확정됩니다
    Booking confirmation: Reservation is confirmed upon payment completion
  • 참가 인원: 워크샵당 1인 예약 기준이며, 추가 인원은 별도 예약 필요
    Participants: 1 person per booking, additional participants require separate reservations
  • 재료 및 도구: 워크샵 가격에 모든 재료 및 도구가 포함됩니다
    Materials and tools: All materials and tools are included in the workshop price
  • 소요 시간: 워크샵별 안내된 시간을 참고해 주세요
    Duration: Please refer to the time indicated for each workshop

Last updated: 2/27/2026

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